Hi, I’m Jess. ☕✨

A UX strategy nerd with no chill about making joyful experiences for real people.

The TL;DR:

  • 11+ years in agencies and startups, designing SaaS products in edtech and professional development.

  • I’ve been one of a team and a team of one.

  • Builder of design teams, launcher of products, and crafter of processes from a bedrock of research and empathy.

  • FAVORITE THINGS:

    🌱 Mentoring new design talent

    📚 Design workshop facilitation

    📊 Interviewing users for that sweet, sweet data

    🤝Engineering collaboration

SKILLS 💪

Design Leadership

User Experience Design

Writing & Editing

Visual Design

Design Systems

Creative Direction

Design Thinking

UX Product Strategy

User Research

User Testing

Design Operations

Design Mentoring

WORK 📓

Work
Product Design - The Predictive Index
product design, user research, user testing, ux design, ui design, design process
Product Design - The Predictive Index
product design, user research, user testing, ux design, ui design, design process

Job Ad Optimizer is an AI-driven feature I designed that is included with The Predictive Index’s (PI) Hire application. It was the most impactful feature in the product with the highest revenues in the portfolio, and the smoothest journey from discovery to launch.

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product design, user research, user testing, ux design, ui design, design process
Product Design - SENSE
prototyping, product design, ui design
Product Design - SENSE
prototyping, product design, ui design

An app to make the online shopping experience feel more social. When COVID hit, SENSE connected friends who missed their traditional shopping experiences.

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prototyping, product design, ui design
Product Design - Goalspark
prototyping, user testing, product strategy
Product Design - Goalspark
prototyping, user testing, product strategy

A goal-setting app that aggregated and tracked the busy adult’s performance from everywhere. We built and tested a series of prototypes to zero in on what users really wanted.

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prototyping, user testing, product strategy
Design Leadership - DeXL
customer experience, design leadership
Design Leadership - DeXL
customer experience, design leadership

As the first and only UX expert in a startup, I built the product vision and story alongside leadership by starting with a customer-centric approach.

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customer experience, design leadership
Design System - Nextiva
design systems, product design
Design System - Nextiva
design systems, product design

A CRM that began life as multiple products made by different teams needed unity in its design. I took point within our team to lead the creation of our design system.

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design systems, product design
UX Research - Rollr
user research, ux design, product strategy
UX Research - Rollr
user research, ux design, product strategy

Tabletop gaming has seen a boom in the last five years thanks to online actual-play streams. I had an idea to make the space safer for marginalized players.

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user research, ux design, product strategy